PAYMENT options and CUSTOMS DUTY

payment options

1 – The preferred payment option is instant bank transfer. When you place your order, a secure link will be sent to you to validate the transaction directly on your banking interface. We can also send you a secure payment URL via email or SMS to make an ordinary bank transfer.

2 – We accept secure credit card payments: Mastercard, Visa, CB, American Express. Credit card details are not stored.

3 – We accept PayPal payments.

The final order amount is in Euros, but payments will be offered either in Euros or in your local currency.

Full payment at the time of ordering is required to initiate the production of a piece.

We do not accept remote credit card payments.

CUSTOMS DUTIES AND TAXES

What are the taxes applied to your orders if you are domiciled in FRANCE?

For delivery addresses in France, whether you are a professional or an individual, the applicable VAT rate is 20%.

Professionals, we will need your SIRET number for all orders. The amount of French VAT will be indicated on all our accounting documents.

What are the taxes applied to your orders if you are domiciled in the EUROPEAN UNION – excluding France, Switzerland, and the United Kingdom?

For deliveries to European Union countries, excluding France and except for the United Kingdom and Switzerland, the French VAT of 20% is applied, unless the order is placed by a company with a VAT identification number.
In this case, please provide it to us so that we can send you our accounting documents excluding VAT.

For both professional and private customers, no additional customs duties will be applied upon delivery.

For Switzerland and the United Kingdom, see the following paragraph.

What are the customs duties and taxes applied to your orders if you are domiciled OUTSIDE OF FRANCE and OUTSIDE OF THE EUROPEAN UNION?

For our customers located outside of France and the European Union, please note that import duties (customs duties and VAT of the country of entry) are not included in the online prices. You may be required to pay customs duties upon receipt of your order or later, in accordance with the customs regulations of your country.

You will not have to pay French VAT, but local taxes may be required upon receipt of your order. Norki cannot undertake to give you an amount for these fees and taxes – each country has different legislation.

The carrier handling your delivery will contact you directly to pay these fees and taxes - which will be in addition to the purchase price of your product.

For this reason, it is important to provide us with a valid email address and phone number so that the carrier can easily contact you.